For public utilities, keeping SCADA systems running and customer data secure is vital to serving your community, but managing that with a small team can feel like a heavy lift. Rooted Technology Solutions gets the pressure local utilities face—with nearly 20 years supporting Alabama and Florida utilities, we bring tailored IT solutions to keep your operations steady, your data protected, and your systems ready for anything, so you can focus on delivering essential services without tech holding you back.

Industry Focus:

  • We get how crucial it is to keep services flowing—your community relies on it, and a glitch can turn into a big headache when staff is stretched thin.
  • You need SCADA systems like AVEVA, Siemens, or Rockwell Automation up and reliable to monitor and control infrastructure, but tight budgets make disruptions a worry.
  • Cyber risks are growing, with a 70% surge in attacks on utilities in 2024, including 40% more ransomware targeting small systems that could halt service.
  • We set up secure workstations and SCADA-ready firewalls, drawing on experience with VTScada, Wonderware, RVS, UMS, and Emerson’s Zedi and DeltaV, keeping your operations solid and data safe.
  • We offer secure email with Microsoft 365 and vulnerability scanning to spot risks, working alongside your integrators and engineers to keep systems efficient and prepared.
  • Our backup solutions and continuity plans reduce disruption impacts, easing stress so you can focus on serving your community, not wrestling with tech.

How an MSP Can Help:
An MSP brings secure infrastructure, proactive monitoring, and practical support tailored to small utilities—we don’t house servers or your data, partnering instead with SOC 2 compliant vendors for top-tier security standards. With nearly 20 years of experience, we secure SCADA systems like Siemens WinCC or FactoryTalk, set up firewalls, configure email protection, run vulnerability scans, and provide backups to keep critical operations going during disruptions—all with an understanding of utility demands.

Paired Solutions:

  • Rooted Managed IT: Enterprise plan for endpoint protection, patch management, monitoring and reporting, plus comprehensive support—annual assessments, unlimited remote and on-site help, included Rooted V-Scan vulnerability scanning, and Employee Cybersecurity Training with simulated phishing tests to keep your systems secure and reliable, with plans starting as low as $10/month.
  • Rooted Co-Managed IT: Managed Compliance for tailored IT roadmaps and oversight-ready reporting, Managed Cybersecurity for layered protection with real-time threat detection, Managed Microsoft 365 for secure messaging solutions with encryption, archiving, and advanced threat protection.
  • Rooted Cyber Defense: Rooted V-Scan for vulnerability scanning to spot and address risks, Firewall Protection for network security with audits and monitoring to safeguard SCADA systems.

Why this matters: With a 70% rise in attacks and ransomware hitting hard, our Enterprise plan’s all-in support—built on 20 years securing systems like VTScada and Wonderware—plus V-Scan and Firewall Protection, takes the pressure off your team. Rooted keeps your tech steady and secure, helping you protect your community and keep services flowing, giving you peace of mind in a critical role.

Local, Responsive, Trusted

For over 10 years, Rooted Technology Solutions has been building lasting relationships with local businesses, providing trusted IT services that solve problems before they slow things down. With deep industry expertise and a personal approach, technology is aligned to support growth while offering peace of mind. Local businesses rely on Rooted for seamless, secure IT management, allowing them to focus on what matters most—growing their business.

  • Quick Response Times – Local presence means faster support when it’s needed most.

  • Cost-Effective Solutions – IT services that provide value and prevent costly downtime.

  • Dedicated Personal Service – One-on-one support for long-term, reliable IT management.

  • Tailored IT Strategies – Solutions designed specifically for local industries, ensuring compliance and efficiency.

  • Cybersecurity First – Advanced security measures that protect your business from cyber threats.

  • Proactive Problem Solving – Identifying and resolving issues before they disrupt operations.

Schedule Your Introduction Call Today

Ben Jones, Owner

Let’s schedule a quick introduction call so I can learn about your business and explore how Rooted can help. If you decide to switch, it’s easy—no onboarding fees, your first month free, and flexible month-to-month plans. Visit the Meet the Owner section to learn about my experience and my commitment to your success.


Ben Jones
Owner & Solutions Expert