Rooted Co-Managed IT: Empowering Your IT Team with Targeted Expertise

Founded in Fairhope, AL, in 2014, Rooted Technology Solutions brings over a decade of trusted IT expertise to businesses across South Alabama and Northwest Florida. Rooted Co-Managed IT is designed to provide your existing IT team with the support and resources they need, wherever they need it most—without the high costs of hiring additional full-time staff. Led by Ben Jones, Owner and Systems Engineer with nearly 20 years of IT experience, we deliver flexible, proactive solutions guided by our core values of integrity, compassion, service, and stewardship. Whether it’s alleviating day-to-day support issues, enhancing cybersecurity, managing Microsoft 365, or executing complex projects, we tailor our services to fill your team’s gaps. This offering gives your business an additional vantage point on IT management, keeping your infrastructure evolving and your team informed about industry best practices. With Rooted Co-Managed IT, you gain the expertise to handle routine tasks and strategic initiatives that drive your business forward, all while maintaining a cybersecurity-first mindset.

Rooted Co-Managed Offerings:

Managed Cybersecurity

Strengthen your defenses without overburdening your IT staff. Our Managed Cybersecurity service integrates with your team to deploy layered protection against evolving threats. From AI-driven endpoint security to email encryption and firewall management, we provide the tools and expertise your business needs to stay secure.

Key Benefits:

  • Real-time threat detection and response with Endpoint Detection & Response (EDR).

  • Phishing protection and email encryption for secure communication.

  • Dark Web monitoring to alert you to compromised credentials.

  • Firewall audits and configuration for compliance with HIPAA, PCI DSS, CMMC, and more.

  • Internal and External Vulnerability Detection and Remediation

Why It Works: Your IT team focuses on core operations while we handle advanced cybersecurity services, ensuring robust protection without adding headcount—delivered with the integrity and service you can trust.

Managed Compliance / Strategy

Navigate regulatory requirements and align IT with your business goals. Managed Compliance/Strategy enhances your team with tailored IT roadmaps, risk management, and compliance support—perfect for industries like healthcare, banking, and government.

Key Benefits:

  • Vulnerability assessments aligned with NIST, HIPAA, and PCI DSS standards.

  • Strategic planning to optimize IT investments and growth.

  • Centralized reporting and remediation guidance for audits.

  • Policy development and documentation to meet industry standards.

Why It Works: We take the compliance burden off your IT staff, providing IT strategy support with compassion and stewardship, ensuring peace of mind for regulated businesses.

Managed Microsoft 365

Maximize your Microsoft 365 investment with expert management. Our Managed Microsoft 365 service enhances your team’s capabilities with secure email, Teams development, SharePoint optimization, and threat protection—without requiring additional in-house specialists.

Key Benefits:

  • Email encryption and threat protection for secure communication.

  • Cloud-to-cloud migrations and management for seamless transitions.

  • Teams and SharePoint customization for collaboration.

  • Simulated phishing and training to boost user awareness.

Why It Works: Your IT team handles daily operations while we provide Microsoft 365 support, ensuring productivity and security with a personal, client-focused approach.

Managed Infrastructure

Keep your IT foundation strong and scalable. Managed Infrastructure supports your team with server, cloud, and network management, structured cabling, and secure off-site backups—reflecting our commitment to stewardship and reliable solutions for businesses across South Alabama and Northwest Florida.

Key Benefits:

  • On-premise and cloud infrastructure optimization.

  • Network design, monitoring, and management of your wired and wireless networks.

  • Professional cabling solutions for Cat6 and fiber optic with fusion splicing.

  • Managed Backup with affordable and secure off-site storage and regular restore testing.

Why It Works: We handle complex infrastructure management, freeing your IT staff to focus on user support and daily tasks with cost-effective, tailored strategies.

Managed Endpoint

Secure every device with minimal effort. Managed Endpoint enhances your team’s ability to protect workstations, laptops, and mobile devices with advanced Endpoint Detection & Response (EDR) and proactive monitoring—ideal for distributed workforces and aligned with our proactive problem-solving approach.

Key Benefits:

  • AI-powered threat detection and ransomware rollback.

  • Lightweight agents for minimal performance impact.

  • Detailed reporting and remediation guidance.

  • Centralized endpoint management for visibility.

Why It Works: We provide endpoint security services, so your IT staff can focus on broader system management, ensuring security with a cybersecurity-first mindset.

Managed Projects

Execute IT projects without stretching your team thin. Managed Projects brings our expertise to your doorstep for migrations, upgrades, or new implementations—whether it’s cloud transitions, network overhauls, or cabling installations—rooted in over a decade of industry experience.

Key Benefits:

  • Project planning and execution with minimal disruption.

  • Cloud migrations and server upgrades.

  • Structured Cabling for new offices or expansions.

  • Post-project support and documentation.

Why It Works: Your IT team oversees daily operations while we manage IT project support, delivering results on time and budget with integrity and care.

Managed Retainer Hours

Get flexible, on-demand expertise when you need it. Managed Retainer Hours offers your team a bank of hours for specialized tasks—cybersecurity audits, strategy sessions, or infrastructure tweaks—without committing to a full-time hire, reflecting our commitment to cost-effective solutions.

Key Benefits:

  • Customizable hours for one-off or recurring needs.

  • Access to certified experts in Microsoft, Cisco, and VMware.

  • Priority scheduling for urgent requests.

  • Transparent tracking and reporting of hours used.

Why It Works: Your IT staff gains flexible IT support, leveraging our skills as needed without overhead, delivered with clear communication and stewardship.

Why Rooted Co-Managed IT?

For over 10 years, Rooted Technology Solutions has partnered with businesses from Mobile, AL, to Panama City, FL, and south of Montgomery, AL, to enhance their IT capabilities. Founded in 2014 on a faith-inspired foundation, our Rooted Co-Managed IT service complements your in-house team with:

  • Managed Cybersecurity: Layered protection to stay ahead of threats.
  • Managed Compliance/Strategy: Roadmaps for growth and compliance.
  • Managed Microsoft 365: Optimized tools for productivity.
  • Managed Infrastructure: Protect and optimize your servers and network.
  • Managed Helpdesk: Fast, reliable user support.
  • Managed Endpoint: Advanced EDR protection with device control.
  • Managed Projects: Expert execution of IT initiatives.
  • Managed Retainer Hours: Flexible expertise on demand.

Serving industries like healthcare, banking, real estate, local government, DoD contractors, public utilities, churches, construction, and more, we tailor solutions to your needs with a personal approach. Contact us at (251) 929-4600 or (850) 749-3777, or email [email protected], to schedule a complimentary consultation and see how we can support your IT team today!

Local, Responsive, Trusted

For over 10 years, Rooted Technology Solutions has been building lasting relationships with local businesses, providing trusted IT services that solve problems before they slow things down. With deep industry expertise and a personal approach, technology is aligned to support growth while offering peace of mind. Local businesses rely on Rooted for seamless, secure IT management, allowing them to focus on what matters most—growing their business.

  • Quick Response Times – Local presence means faster support when it’s needed most.

  • Cost-Effective Solutions – IT services that provide value and prevent costly downtime.

  • Dedicated Personal Service – One-on-one support for long-term, reliable IT management.

  • Tailored IT Strategies – Solutions designed specifically for local industries, ensuring compliance and efficiency.

  • Cybersecurity First – Advanced security measures that protect your business from cyber threats.

  • Proactive Problem Solving – Identifying and resolving issues before they disrupt operations.

Schedule Your Introduction Call Today

Ben Jones, Owner

Let’s schedule a quick introduction call so I can learn about your business and explore how Rooted can help. If you decide to switch, it’s easy—no onboarding fees, your first month free, and flexible month-to-month plans. Visit the Meet the Owner section to learn about my experience and my commitment to your success.


Ben Jones
Owner & Solutions Expert