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IT Solutions

A comprehensive approach to match the business need with the right technology solution

IT Solutions

We offer a variety of high value services and unparalleled support for our client’s networks, but our solutions are what we believe sets us apart and brings it all together. We strongly believe that our value comes in understanding the big picture that goes beyond one component or another, but truly empowers your business to meet its goals. Find out more about our approach, and take a look below at our IT Solutions.

Technology Assessment

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He who fails to plan, plans to fail. – Winston Churchill

A technology assessment for your business is the starting place to gaining valuable insight and a becoming proactive with the needs of your network. We designed our approach with Cisco’s six phases to a network lifecycle in mind, which consists of prepare, plan, design, implement, operate, and optimize. As part of our approach we like to begin with a business tailored assessment of your network.

The standard assessment begins with an engineer that will meet with management and staff to collect information about how your business is currently operating, what’s most important, and what they believe to be the greatest technology barriers. The engineer then does an on-site assessment of all IT assets, and then begins to use tools and resources to collect and document all important components of your existing network infrastructure. All of this information is then used to create an executive and technical report of the findings which includes a summary, risks and gaps identified, recommendations to mitigate those risks and recommendations in accordance with best practices and industry standards. These reports are presented to management for a question and answer session and a prioritization for the recommendations. The next step is for the engineer to create a technology roadmap that outlines the priorities for the network over the next year with an implementation timeline. These assessments are recommended annually.

In addition to our standard assessment, we offer specific assessments with direct focus for priorities such as:

  • PCI compliance
  • HIPPA compliance
  • GLBA Safeguards Rule compliance
  • External network or web vulnerabilities
  • Microsoft® Office 365 readiness
  • Virtualization readiness
  • Business continuity and disaster recovery planning

He who fails to plan, plans to fail. – Winston Churchill

Read more about the technology roadmap below or contact us today to speak with someone about how Rooted Technology Solutions can help your business.


Technology Roadmap

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We understand that business productivity can be boosted by making changes to your technology, and hindered by making too many changes too quickly.

The technology roadmap is a highly valuable resource to ensure your business and technology services provider are working together for the same proactive and beneficial goals and priorities. It provides accountability year over year as you can assess progress and setbacks as you review timelines and goals. The technology roadmap is the product of the technology assessment as described above, and it outlines the recommendations to be implemented for your network as agreed upon during the assessment phase.


Consulting

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Without consultation, plans are frustrated, but with many counselors they succeed. – Proverbs 15:22

There are many IT services providers that offer to fix apparent issues and problems that arise in day-to-day business operation, but Rooted Technology Solutions wants to be your technology partner to be proactive and help determine what technology solutions are best for your business.

The primary way we do this is with our approach that includes assessment, recommendations, implementation, and managed services. We also offer specific consultations on whatever technology initiatives you may be considering, wither it be cloud backup, retiring of an operating system, implementing tablets or mobile devices, switching business applications, etc.


Industry Specific Solutions

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Not all businesses are the same, and as such understanding the industry specific needs is critical to providing the most valuable IT services, solutions, and support. Contact us today to see what Rooted Technology Solutions can do for your business.

Here are a few of the industries we offer specialized services for:




Deployments

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Many businesses have been a part of very painful technology transitions as deployments were poorly planned and implemented. Rooted Technology Solutions offers assessments, roadmaps, and the deployment services to implement technology solutions right the first time. We strive to ensure customer satisfaction by defining expectations and requirements aligned with specific deliverables and a documented deployment plan. We aim to avoid disruptions and make these transitions comfortable for your team. We understand that business productivity can be boosted by making changes to your technology, and hindered by making too many changes too quickly. Contact us today to see how we can help your business.


IT Outsourcing

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We offer IT outsourcing solutions to small and midsize businesses. Your business can partner with Rooted Technology Solutions to gain a knowledgeable and experienced Senior Systems Engineer or CIO to meet your technology needs with confidence. We offer primary outsourcing of your IT, or expanded outsourcing of your IT as we partner with your current IT to provide added insight and expertise.

Primary Outsourced IT
There are many small and midsize businesses that cannot justify or accommodate the salary and employment costs of knowledgeable IT support staff. We can provide your business with a professional assessment of your technology needs, and help offer insight into the most efficient way to meet your technology needs. Learn more about our approach, Managed IT service offerings, or contact us today to take the next step.

Expanded Outsourced IT
We enjoy partnering with IT professionals in the big projects and the quick questions. We offer a ticketing system and help desk for your business that will easily allow your team to stay organized and focused as they can forward issues and service requests to us as well as track ones they are working on.


Procurement

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At Rooted Technology we know solutions and we have invested in strategic partnerships with distributors and technology vendors to not only get you the best pricing on your investments, but ensure you get exactly what you need. Call us today at 251-517-3253 and let’s talk about your next purchase.


Vendor Management

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Vendor management is a discipline that enables organizations to control costs, drive service excellence and mitigate risks to gain increased value from their vendors throughout the deal life cycle. – Gartner®

Partner with Rooted Technology Solutions to know where you stand with your vendors, and to become proactive at analyzing the risk and benefits of your current vendors and potential ones too.


Asset Management

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Do you know how many desktops, laptops, tablets, phones, or servers your company has? Do you know when the warranties will expire or when software licenses need to be renewed? We can help! We have invested in resources to be able to keep up-to-date with your technology assets and more. Let us help your company get proactive with knowing when systems and licensing is up for replacement or renewal ahead of time. Contact us today to see what we can do for your business.


Documentation

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Documentation is too often seen as an extra, but in fact it can help you save money and spend less time strengthening the technology posture of your business. We have certified design experts that can help you diagram your existing network, chart and record important information, and develop written policies and procedures that can really refine your business and technology practices.

Contact us today to see what we can do for you!